Technology
Vietnam Retail Industry faces confidentiality risks with generative AI
Generative AI transforms customer experience but raises data protection concerns.
Vietnam Retail Industry faces confidentiality risks with generative AI
Generative AI transforms customer experience but raises data protection concerns.
Why trust in AI crucial for F&B industry transformation
Some brands are now turning to innovative AI techniques in food creation.
Automated payment transforms Singaporeans’ consumer experience
Automated bank payments eliminate hidden fees, enhancing efficiency and transparency.
Netcetera tackles financial fraud with advanced technology
Fraud is one of the biggest challenges in the financial landscape.
Social media spurs organic sales growth
Brands leverage social platforms for brand expansion.
New Balance trials resale platform in the US
Customers can trade New Balance shoes for vouchers and help recycle shoes.
Malaysia’s new e-invoicing a major shift in data flow
The Ministry of Finance has released additional tax proposals related to key areas such as e-invoicing.
Right technology for staff needed to drive sales revenue
Integration between online and offline experiences will only grow stronger in the coming years.
AI proves effective in tackling bribery payments
Harnessing AI can combat bribery following its global value increase to nearly USD 1.75 trillion in 2021.
GPT considered as helpful for consumers’ decision making
There is an increasing reliance on AI for consumer purchase decisions.
SMEs gain edge in tech-driven retail vs larger corps
Smaller businesses leverage technology for enhanced efficiency and customer experience.
Global brands to struggle with localised offerings
Blending technology with localised strategies will help global brands maintain relevance in the competitive retail market.
Smart apps to drive retail industry in coming years
Artificial intelligence is deemed useful in smart applications and mall management.
NFTs still promising for brands, despite rise and fall of hype: report
Major sectors, like sports and luxury, continue to develop NFT-backed applications.
Consumers seek human connections amidst growing AI adoption: report
Brands will seek out unique human elements as a contrast to faceless algorithms.
3 things retailers must check to deliver the promise of digital proximity
These three things can give the necessary push from intent to purchase.
EY’s Samir Bedi: AI and humans will coexist
The human race will evolve with the AI to deliver better services for customers.
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EY’s Olivier Gergele highlights how retailers can navigate and thrive in today’s complex landscape and evolving consumer preferences
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By implementing a sound omnichannel strategy, prioritising the consumer experience and adapting to changing trends, retailers can differentiate their value proposition.
By implementing a sound omnichannel strategy, prioritising the consumer experience and adapting to changing trends, retailers can differentiate their value proposition.
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1. 6 in 10 Gen Zs prioritise user experience and trustworthy reviews 2. Here are key consumer trends influencing pet care sales in 2024 3. South Korea’s Paris Baguette opens first Philippine store 4. What drives Australia's retail transformation 5. Millennials and Gen Zs drive surge in demand for RTD iced coffeeAwards
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