, Japan
89 views

Japan's convenience stores' plans for turning around from lower sales in 2020

Convenience chains are focusing on returning to a growth trajectory.

All of Japan’s leading retailers—Seven & i Holdings, Aeon, and Lawson—faced lower sales and customer visits in 2020, despite the average basket size being larger than ever before, amidst challenges faced across the convenience industry, according to a report from IGD.

Returning to a growth trajectory is a priority for all convenience chains, the report noted. Lawson, for example, is repositioning its stores to target purchases for essential daily goods and focusing on delivering better localised stores.

Meanwhile, supermarkets continued to see buoyant demand and growth in sales. Group revenue at Aeon, for example, was positive unlike 7&i and Lawson, given its smaller convenience operations and stronger supermarket emphasis and healthy and beauty operations.

Seven & i’s total group sales fell 7.9% to $100.9b (JPY11.04t) during the year, whilst its revenue dropped 13.2% to $52.7b (JPY5.77t). Similarly, Lawson’s consolidated net sales of group convenience stores declined 6.3% to $21.9b (JPY2.35t)

Meanwhile, Aeon’s group operating revenue held steady at $78.6b (JPY8.6t). However, its group operating profit fell 30.1% to $1.4b (JPY150.6b) over the same period.
 

Since you're here...

...there are many ways you can work with us to advertise your company and connect to your customers. Our team can help you dight and create an advertising campaign, in print and digital, on this website and in print magazine.

We can also organize a real life or digital event for you and find thought leader speakers as well as industry leaders, who could be your potential partners, to join the event. We also run some awards programmes which give you an opportunity to be recognized for your achievements during the year and you can join this as a participant or a sponsor.

Let us help you drive your business forward with a good partnership!

Get Retail Asia in your inbox

Customers take center stage: Using innovation to grow your business

This exclusive Retail Asia virtual round table on 28 May will guide retailers on how to meet their customer's needs and sustain their business during the pandemic.

How NTUC FairPrice's consumer centric mindset became its golden goose

The "FairPrice on Wheels" community initiative brings daily essentials to mature estates with higher concentration of low-income seniors.

US-based Sam’s Club launches first Huizhou store

The store offers sampling activities, free eye and hearing tests, and wine tasting.

Hongkong Land launches shopping mall in Chongqing

It features a seven-storey botanical garden and sports and cultural interactive offerings.

Revenge spending boosts South Korea’s luxury retail

Both women’s and men’s clothing stores saw a rise in sales this year.

How South Korea’s supermarkets lure in neighborhood customers

Customers have been shopping more through local shops and online platforms.

Shinsegae’s Emart offers ‘e-money’ to customers

Shoppers can save up to 3,000 points by finding products sold cheaper elsewhere.

South Korea’s department stores scramble for better products

The rapid rise of online shopping has weakened their status amongst SMEs.

Alibaba's Taobao Deals to roll out more direct-from-producer products

The app saw 100 million users during its first year.

JD’s Seven Fresh launches first Shenzhen store

Customers can get imported produce as well as local fruits from Guangdong.