, Singapore

More APAC consumers fully adopt digital commerce: study

About 75% tap-and-go payments users will keep using contactless transactions.

A Mastercard study showed that 79% of people worldwide and 91% in Asia Pacific were using contactless payments and most of them want to continue doing this even after the pandemic is over, a press release revealed. These figures denote a major shift from conventional trade to digital commerce.

E-commerce is on the rise in APAC countries, with 30% of consumers in Australia, 49% in India, 55% in China and 34% in Japan planning to make more purchases online. At the same time, 38% in Australia, 68% in India, 57% in China and 40% in Japan are expecting a decline in in-store shopping as well.

With people concerned about safety and many stores shut during the COVID-19 outbreak, digital commerce revenues grew 20% globally in the first quarter of 2020 from a year earlier, according to the Salesforce Shopping Index.

The study showed the shift is underway globally as almost six in 10 consumers say the move to digital payments is likely to be permanent and nearly half of them plan to use cash less even after the pandemic is over.

In Asia Pacific, 46% of consumers say they plan to use cash less often, including 52% in Australia, 49% in India, 43% in China and 41% in Japan. A large majority — 71% in Australia, 77% in India, 73% in China and 62% in Japan — believe the shift to contactless payments is here to stay.
 

Since you're here...

...there are many ways you can work with us to advertise your company and connect to your customers. Our team can help you dight and create an advertising campaign, in print and digital, on this website and in print magazine.

We can also organize a real life or digital event for you and find thought leader speakers as well as industry leaders, who could be your potential partners, to join the event. We also run some awards programmes which give you an opportunity to be recognized for your achievements during the year and you can join this as a participant or a sponsor.

Let us help you drive your business forward with a good partnership!

Get Retail Asia in your inbox

Check out these tech initiatives by Japan's retailers

Daiei saved 50% in opening costs for its upcoming unmanned store.

Asia's formalwear retailers urged to revisit market strategies

As employees remain working from home, retailers could consider focusing on comfort, analysts have advised.

Alibaba's Tmall rolls out 3D shopping for furniture brands

Customers can explore over 10,000 showrooms through their phones.

Check out FamilyMart's new stores across Asia

The company rolled out its first drive-through store in Malaysia.

Japan-based Daiso opens first Canada store

It offers a range of products from Disney-themed items to phone accessories.

Japan's convenience stores' plans for turning around from lower sales in 2020

Convenience chains are focusing on returning to a growth trajectory.

Alibaba rolls out measures easing merchant operations

Taobao will waive deposit fees for new merchants, with refunds for existing sellers.

Alibaba's Kaola Global to co-create 500 products in 2021

This comes as more users shop for specialty imports, such as juices from Cuba.

Singapore's homegrown retailer Naiise closes doors after disastrous financial year

Founder Dennis Tay is expected to file for personal bankruptcy.

Contact me about the awards