Global Head - Business Transformation and Supply Chain Management
Retail Business Group , Tata Consultancy Services
A trusted business advisor for top global retailers, for more than 23 years he has been helping global enterprises in their strategic initiatives to realize multi million-dollar business benefits.
Leveraging Algo Retail Transformation frameworks, he is currently helping CXOs with their strategic priorities, and pioneering application of disruptive technologies like Robotics, Automation, AI / ML and IOT etc. for generating exponential business value. He is extensively involved in shaping future supply chains with Human Machine Co-inhabitation and making supply chains greener, sustainable and profitable.
He has been instrumental in conceptualizing and developing solutions like TCS Cognitive Supply Chain, Adaptive Forecasting, Supply Chain Operations Tower, Digital Twin, Accelerated Fulfilment, Robo-logistics and Intelligent Workforce Management to name a few. He has also authored and applied for 3 patents in the field of Supply Chain covering warehouse operations, reinforcement learning powered forecasting and replenishment and ecommerce fulfilment.
Ken Hickson is an author, advocate, and advisor; a promoter of the art of sustainability & the art of travel, with a focus on forests and PEFC.
He is committed to spread the sustainability message through media, words, deeds and actions, and committed to a cleaner world where renewable energy takes over from dirty fossil fuels and where our cities, communities and countryside value the environment, nature and air quality.
Passionate about the arts as well as the environment. he continues to be an advocate and a communicator, providing content for media - online and print - all over the world.
Ken Hickson is the author of "The ABC of Carbon", "Race for Sustainability" and "Mr SIA: Fly Past", the latter providing insight into the man who was responsible for getting Singapore Airlines off the ground and his work in many areas, including his vision for aviation's sustainable future in the final chapter "Flying into the Future".
He is the Sustainability and Communications Consultant for PEFC - Programme for the Endorsement of Forest Certification and Double Helix Tracking Technologies.
Mitch Bittermann leads the e-commerce and digital team as Executive Vice President of e-commerce for TMX Asia. He brings over 20 years of global experience in e-commerce and supply chains. A recognised leader of e-commerce and logistics strategies, Mitch was previously the Director of E-Commerce, Southeast Asia at adidas, where he played an integral role in establishing adidas’ brand.com and marketplace ventures across Southeast Asia, enabling the brand to significantly scale its online business. Prior to adidas, he was the Group Chief Commercial Officer at aCommerce, the leading e-commerce service provider in Southeast Asia where he supported global brands and retailers to go online.
Roc, head of Global Enterprise eCommerce, APAC, Worldpay from FIS, brings more than 15 years of Global Payments, FinTech and Finance to his current role at FIS and has demonstrated global success in designing and initiating innovative, strategic, and effective business solutions that increase revenues for large, complex services businesses. Roc has lived and worked in Singapore for over eight years where he continues to provide deep payments expertise and leadership across the Asia Pacific region.
Srjana Balraj is the Global head of OmniStore, a platform for unified commerce and customer experience as part of the Algorithmic Retail Suite at TCS. With about 20 years of experience in retail technology, she helps organizations across the world to develop and realize future commerce strategies. She is driven by her passion for retail and working towards realizing the platform vision through use of AI technology, accelerated adoption of new business models and continuous innovation. Srjana is based out of Amsterdam, Netherlands and spends her free time exploring Dutch landscape.
Ta Loong Gan
As the Managing Director of Barco Southeast Asia & Taiwan, Ta Loong Gan is responsible for revenue and operational management at Barco Southeast Asia and Taiwan across Healthcare, Enterprise and Entertainment business in the region. Ta Loong is also the Vice President for Immersive Experience business for Barco Asia Pacific. A seasoned professional with more than 27 years of strategic and business development experience in the consumer and enterprise technology industry in Asia, Ta Loong is recognised for his high-performance team building and management skills. Ta Loong is an innovative and results-oriented business leader who is adept at change management and business transformation. Under his leadership, he has enabled his team to exceed both personal and corporate financial objectives.