KPMG
KPMG firms operate in 145 countries and territories, and in FY21, collectively employed more than 236,000 people, serving the needs of business, governments, public-sector agencies, not-for-profits and through KPMG firms' audit and assurance practices, the capital markets.
How digital transformation is impacting consumer, retail sectors
Defining value in digital transformation strategies is considered crucial.
1 day ago
How digital transformation is impacting consumer, retail sectors
Defining value in digital transformation strategies is considered crucial.
1 day ago
Vietnam Retail Industry faces confidentiality risks with generative AI
Generative AI transforms customer experience but raises data protection concerns.
Why retailers should pick up the pace of AI adoption
Analysts said they will run the risk of lagging in the market and suffering higher costs.
Building deeper connection with Malaysian shoppers
Industry players and experts highlight the need to reshape retail for shoppers at the Retail Asia Forum in Malaysia.
Localism rises amongst Indian consumers
Local products offer better value for money and are more in line with consumers’ priorities.
Retailers could bear the brunt of Malaysia’s proposed luxury tax
Introducing a tax on luxury items may send Malaysian consumers, tourists flying off on shopping sprees abroad.
Gen Zs can help turn inflation into opportunity: KPMG
Promotional strategies must be reset to attract 600 million Gen Zs through digital and human consumer experiences.
How retailers can turn inflation into an opportunity
KPMG’s Head of Consumer & Retail for the ASPAC region, Anson Bailey, has suggested that the Asian retail industry can convert the ongoing inflation and economic challenges into an opportunity to reset its promotional strategies. In an interview with Retail Asia, Bailey revealed that the Gen Z consumer market of 600 million people in Asia presents immense opportunities for retailers. Bailey also mentioned the various challenges faced by the retail industry in the past year due to the COVID-19 pandemic, but he asserted that the future looks bright for the industry.
Gen Zs are becoming China’s biggest spenders
21% of these consumers are ready to spend 16% of their income on luxury.
Inflation offers an ‘excellent opportunity’ to reset promotional strategies: KPMG
Retailers can turn the current economic challenges into an opportunity to refocus their communications with customers, KPMG’s Anson Bailey says.
Customised, interactive experience key to attracting customers
Brands should offer personal touchpoints to customers, amongst others.
What could make shoppers switch to another luxury brand
Chinese consumers give emphasis on whether the brand is aligned with their identity.
Nearly 3 of 4 Chinese shoppers willing to switch to more sustainable brands
This is more common amongst younger consumers.
BNPL platforms risk losing trust by ignoring SFA Code of Conduct
Under the Code of Conduct, BNPL providers need to show customers their ‘Trustmark’.
Is Gen Z becoming the bigger spender in China?
They are rapidly becoming the largest consumer base for luxury brands, KPMG said.
Should Hong Kong’s brick-and-mortar retailers ride the e-commerce wave?
Surprisingly, retailers will need to cater more to the 62.1% of Hong Kongers who prefer to shop in-store.
Anson Bailey on key e-commerce trends that will influence businesses in Hong Kong
With consumer digital fluency levels rising higher, the new era of retail is just beginning, says KPMG’s Head of Technology and Consumer & Retail.
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EY’s Olivier Gergele highlights how retailers can navigate and thrive in today’s complex landscape and evolving consumer preferences
![EY’s Olivier Gergele highlights how retailers can navigate and thrive in today’s complex landscape and evolving consumer preferences]()
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By implementing a sound omnichannel strategy, prioritising the consumer experience and adapting to changing trends, retailers can differentiate their value proposition.
By implementing a sound omnichannel strategy, prioritising the consumer experience and adapting to changing trends, retailers can differentiate their value proposition.
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