APAC

Does more self-service mean less work for people?

Diebold Nixdorf debunks myths on the rising use of self-service technology.

Immersive visual experiences the key to in-store retail recovery

Across the globe, COVID-19 interrupted almost everything in the physical world with some activities and sectors saved only by digital. The technology players could bring new advantages and opportunities as business operations and client engagements all migrated successfully online. Inevitably, the retailers in mega malls and hospitality sectors faced the most significant challenges with numerous players either ceasing their operations or had to shift to a virtual alternative.

JD invests in minority stake in France-based Lagardère Travel Retail

The two will cooperate in omnichannel retail and smart supply chain.

Weekly News Wrap: JD’s Richard Liu steps back as president; Thailand reopens shopping malls

And Apple is facing an anti-trust case in India over its in-app purchase system.

Payoneer leads webinar on digital transformation in APAC

The webinar will also highlight the region’s role as a centre for digital transformation.

What is the secret to a successful online business?

Lazada shares the answer at the LazMall Brands Future Forum.

SEA digital consumers to reach 350 million by end-2021

The report also said that digital retail share in the region grew 85% year-on-year.

Alibaba’s AliExpress expands services in Brazil

The company saw rapid adoption from the mass market in the past year.

Apparel resale gains greater traction amongst APAC consumers

At least a tenth of shoppers is buying second-hand apparel more than usual.

Top APAC e-commerce sites have at least five checkout errors

Some consumers abandon purchases due to the long checkout process.

Lazada rebrands logistics arm to Lazada Logistics

It offers one-stop logistics solutions to Southeast Asian sellers. 

Cainiao opens new facilities to expedite Lazada cross-border logistics

Customers in Thailand, Singapore, Malaysia, and the Philippines can get their parcels as early as three days. 

The ‘technology’ shots that stores need to level up customer experience

Stores have always been at the epicentre of retail disruption, be it the onslaught of digital or the recent pandemic. Despite ominous predictions, stores have risen like a phoenix to cater to shifting business landscapes and shopper behaviours. Retailers who view their stores through a new lens will realize endless possibilities because: